Sales Policy
Effective Date: February 11, 2025

Welcome to LawnSiloTech! This Sales Policy governs the purchase of gardening tools and products available through our website. We are committed to providing high-quality products and customer satisfaction. By purchasing from our website, you agree to the terms set forth in this policy. If you have any questions or concerns, please contact us using the information provided below.

1. Product Availability

We make every effort to ensure that the products listed on our website are available for purchase. However, due to the nature of our inventory, some products may occasionally be out of stock or discontinued. If you order a product that is unavailable, we will notify you promptly and offer you the option to:

  • Wait for the product to become available again.

  • Select an alternative product.

  • Receive a full refund for the unavailable item.

We strive to maintain an accurate inventory, but product availability may change without notice.

2. Product Descriptions and Pricing

We take great care to provide accurate descriptions, images, and pricing for each product on our website. However, errors in pricing or product information may occasionally occur. In the event of a pricing error, we reserve the right to cancel or modify any orders placed for incorrectly priced products. If an error is detected, we will contact you before processing your order.

  • Pricing: All prices listed on our website are in U.S. dollars and exclude taxes, shipping, and handling fees. Taxes will be applied based on the shipping address.

  • Promotions: We may offer promotional discounts or special deals. These offers may have specific terms and conditions, such as expiration dates or exclusions. We recommend reviewing the details of each promotion before completing your purchase.

3. Order Placement and Confirmation

To place an order with LawnSiloTech, simply add the desired items to your cart and proceed to checkout. At checkout, you will be prompted to provide billing and shipping information and select a payment method.

Once your order is placed, you will receive an order confirmation email containing the details of your purchase. Please review this information carefully. If there are any discrepancies or issues with your order, please contact us immediately at contact@lawnsilotech.com.

4. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Bank Transfers (if applicable)

All payments must be made in U.S. dollars. By submitting your payment information, you authorize us to charge the total amount of your purchase, including taxes and shipping fees, to your selected payment method.

Note: If your payment is declined, we will notify you and request an alternative payment method.

5. Order Processing and Shipment

After receiving your order, we will process it as quickly as possible. Standard order processing typically takes 1-2 business days. Once your order is processed, it will be shipped according to your selected shipping method.

  • Shipping Methods: We offer standard, expedited, and express shipping options. Shipping times depend on location and method chosen.

  • Shipping Costs: Shipping fees are calculated at checkout based on the weight of items and the delivery address.

  • Order Tracking: Once your order ships, you will receive a tracking number via email to monitor delivery progress.

We are not responsible for delays caused by shipping carriers or unforeseen circumstances, such as inclement weather or natural disasters.

6. Sales Tax

Sales tax will be charged on orders shipped to applicable states. The amount of sales tax is determined by the shipping address and calculated at checkout. Sales tax is collected in compliance with state and local laws.

7. International Orders

We offer international shipping to selected countries. If you are outside the United States, please be aware of the following:

  • Customs Duties and Taxes: International orders may be subject to customs duties, taxes, or import fees, which are the buyer’s responsibility.

  • Shipping Delays: International shipments may take longer due to customs clearance procedures or other factors.

For more details on international orders, please contact us at contact@lawnsilotech.com.

8. Order Cancellations and Modifications

Once an order is placed, we begin processing it immediately. While we strive to accommodate changes or cancellations, we cannot guarantee modifications after submission. If you wish to cancel or modify your order, please contact us as soon as possible. If your order has already shipped, you will need to follow our Refund and Returns Policy.

9. Returns and Exchanges

Our return and exchange policy is designed to ensure customer satisfaction. Please review our Refund and Returns Policy for details regarding returns, exchanges, and eligibility.

10. Customer Support

If you need assistance with an order or have questions about our products or services, our customer support team is here to help.